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returns/complaints

You ordered from SH products that do not meet your expectations? You ordered the wrong size and want to replace it? No problem at all!

Basic principles of returns:

1. You have the right to return the goods you purchased within 14 days from the date of receipt of the shipment.

2. Download from our website (below) return form and fill it in with all the necessary data.

3. Remember that the returned goods should be new i unused, without traces of dirt, in the condition in which it was delivered to you.

To check if the product you bought suits you you can try it on, but you cannot wear it.

4. Send the returned product to our address along with proof of purchase (receipt) i return form, or visit us in person.

5. We will send the money for the returned products as soon as we receive them - it usually takes up to 7 days working.


Return address:

SH Store
Oleandrów 3
00-629 Warsaw

Download the form:

Returns   Complaints

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